Karen Suter
Business Development Manager @Tatami Fightwear
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WORK HISTORY
Business Development Manager @Tatami Fightwear
Duties & Responsibilities- Identify opportunities to retain and grow our retail, wholesale and custom wear customer base- The main point of contact and Account Manager for all B2B customers (Wholesale & Academy)- Build a relationship with B2B customers and provide exceptional customer service- Liaise with all B2B customers on orders, issues and any product queries- Inform all B2B customers via Newsletter and email of all new product launches and product restocks to drive sales- Competition Team member - Attending competitions around the world promoting and selling our products on our pop up stall, allowing me to make new contacts, meet and greet and sell face to face to both B2B and B2C customers- Contribute towards discussions and negotiations with B2B pricing levels on pricing levels and any offers- Liase with Wholesale customers and factories on any Direct Factory Orders placed- Developing our Custom Wear process and department and promoting our custom service to customers globally- Liase with customers, design team, procurement and factories with regards to custom products- Sponsors Account Manager - communicating and managing sponsors gift allowances- Organise myself to complete my own job role whilst developing our Custom Wear department and supporting the procurement department.Systems Used- Shopify- Mintsoft- Mailchimp- Klaviyo- Quire- Woo Commerce- Yotpo- Xero
EDUCATION
Brunel University of London
BA Hons, Leisure Management
Hereford College
HND, Leisure Management
SKILLS
ABOUT KAREN SUTER
Experienced Business Manager with a demonstrated history of working in Retail and Retail…
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