Karen S.
COO US HealthTek
- Role
- Chief Operating Officer at Us Healthtek
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Karen S.
Chief Operating Officer, PMP certified Project Manager, Bioinformatics Programmer, Lean…
Experience
Chief Operating Officer
Feb 2023 — Present
Direct day-to-day business operations, ensuring strategic alignment with company goals and delivering consistent, high-quality services across all departments-Lead internal compliance programs, maintaining rigorous adherence to SOC 2 and HIPAA standards through policy development, process audits, and staff training-Collaborate with executive leadership on company growth initiatives, client strategy, and service delivery optimization-Implement and refine operational workflows and technology platforms to drive efficiency, scalability, and cost control-Oversee HR, finance, and legal functions to ensure cohesive and compliant support for business activities-Develop and monitor key performance indicators (KPIs) to guide decision-making and drive continuous improvement-Serve as the escalation point for client delivery issues, ensuring timely resolution and exceptional client satisfaction.
Education
University of Maryland
BS
George Mason University
Master of Science
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