Karen Riddell
Sales Driven | Customer Focused | Product Obsessed
- Role
- Senior Technical Sales Engineer at Craft Education
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Karen Riddell
I am a highly organized, task driven, self- starter working in Nashville, TN. I have…
Experience
Senior Technical Sales Engineer
Mar 2025 — Present · Nashville, TN, US
Founding member of the Sales Engineering team- Create, evangelize, and iterate end to end sales processes for the Growth and Revenue team while keeping the Customer Success team top of mind in efforts to increase retention and reduce churn- Demonstrate the Craft Connect platform to all prospective clients- Offer future-state projections of client content within the platform- Act as the sole liaison between the G+R team and the Product team to strategize improvements to the platform
Education
Purchase College, SUNY
BA, Art History
2007 — 2010
Skills
- Fundraising
- Non-Profits
- Event Planning
- Volunteer Management
- Public Speaking
- Microsoft Office
- Community Outreach
- Research
- Event Management
- Grant Writing
- Public Relations
- Powerpoint
- Customer Service
- Editing
- Microsoft Excel
- Microsoft Word
- Nonprofits
- Sales
- Social Media
- Social Networking
- Management
- Marketing
- Training
- Social Media Marketing
- Leadership
- Time Management
- Customer Experience
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