Karen Phillips
Senior Project Manager @Mercer
County Durham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2023 — Present
Senior Project Manager @Mercer
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EDUCATION
2003 — 2006
TEESSIDE UNIVERSITY
Bachelor's Degree
SKILLS
Process ImprovementChange ControlRoot Cause AnalysisBusiness ProcessSap HRChange ManagementProcess ControlProcess ManagementProcess DesignProcess Flow DocumentationContinuous ImprovementHuman ResourcesProject DeliveryCustomer ServiceContact CentersMicrosoft CrmSix SigmaBusiness Process ImprovementQuality ImprovementBusiness Process MappingInterviewsRecruitingSapTrainingAnalysisLean Six SigmaData AnalysisProject ManagementLeadershipManagement
ABOUT KAREN PHILLIPS
A highly motivated Project and Change Manager with 10+ years experience in business process and continuous improvement, goal-oriented and works well under pressure. A self-starter with excellent organisation, communication and presentation skills, adept at building relationships at all levels and ensuring all projects are completed on schedule, within budget with maximum benefits.
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