Karen O.
Head of Data Management @Enstar Group
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WORK HISTORY
Head of Data Management @Enstar Group
Portland, ME, US
As Head of Data Management at Enstar, I lead the enterprise-wide strategy for Data Governance, Data Management, and technical Data Protection. I’m responsible for defining the vision, frameworks, and controls that ensure data across the organization is accurate, trusted, compliant, and safeguarded throughout its lifecycle.I oversee enterprise initiatives that enhance data quality, metadata, and lineage while driving efficiency through robust data lifecycle management covering retention, archival, and remediation of stale or redundant data across Microsoft 365, on-premises environments, structured databases, and Azure Data Lake. My remit also includes leading the technical safeguarding of data through discovery, classification, and protection controls, ensuring data minimization and secure management of sensitive information. By aligning governance and protection strategies with business goals, I help Enstar unlock data value, reduce operational risk, and enable confident, data-driven decision-making across the enterprise.
EDUCATION
Waterford Institute of Technology
Legal Studies, General
ABOUT KAREN O.
Certified Business Analysis Professional (CBAP)| Certified Associate in Project Management (CAPM)Experienced IT professional with over 20 years in the Insurance domain, with deep knowledge of both the US Market (Group & Individual Life, Annuities) and the London Market. Strong business background in US Life Claims processing, with a focus on aligning business goals with technology solutions.In addition to Business Analysis and Project Management, I bring hands-on expertise across multiple data domains (privacy, governance, and management):Data Privacy: • Develop and maintain Records of Processing Activities (RoPA) to support transparency and regulatory compliance. • Conduct Data Protection Impact Assessments (DPIAs) to identify and address privacy risks in new or changing processes. • Collaborate with cross-functional teams to uphold data protection principles and support privacy-by-design initiatives.Data Governance: • Establish and maintain enterprise data catalogs to enhance visibility, ownership, and accessibility of data assets. • Drive data discovery and classification efforts to ensure information is accurately identified, categorized, and protected. • Promote consistent data governance practices that support compliance, quality, and responsible data use.Data Management: • Manage the full data lifecycle, including secure retention and timely destruction of data in line with regulatory and organizational policies. • Implement controls to govern how data is accessed, shared, and protected across its lifecycle. • Support information protection strategies that align with compliance, security, and risk management goals.Master Data Management (MDM):I also play a key role in establishing and maintaining Master Data Management practices to ensure consistency, accuracy, and accountability for critical business data. This includes defining governance around master data domains, improving data quality, and supporting integration across systems to provide a single, trusted view of key entities. By aligning MDM initiatives with business objectives, I help drive operational efficiency, reduce data redundancy, and enable better decision-making across the enterprise.With a strong foundation in insurance operations and certified expertise in Business Analysis and Project Management, I bring a strategic and business-informed approach to data stewardship. This enables our organisation to govern and manage data effectively, balancing operational agility with regulatory compliance, while applying a privacy lens across the data lifecycle.
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