Karen McKenzie
Culture Activation Lead @Lloyds Banking Group
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WORK HISTORY
Culture Activation Lead @Lloyds Banking Group
Driving culture and engagement initiatives to ensure the organisation actively embodies its core values and behaviours, including accountability, ethics and a best-in-class customer service.
EDUCATION
Napier University
Higher - Internet
Managing Successful Programmes
Registered Practitioner
Edinburgh College
British Sign Language
Falkirk College, Falkirk, Scotland
MCIBS
Association for Project Management
APMP
Edinburgh Napier University
BA Business Management
ABOUT KAREN MCKENZIE
Karen champions a positive and inclusive organisational culture that empowers every individual to excel. By leveraging her leadership skills and dedication to continuous improvement, she strives to drive sustainable change and foster an environment where collaboration, innovation, and personal growth are paramount. Her previous role as the Business Analysis Community of Practice Lead laid a solid foundation and honed her key skills, enabling her to take her focus to another level around Organisation Culture. Key Skills Leadership - Karen has extensive experience managing diverse teams, including line management, and has successfully navigated several challenging scenarios. Change Enablement - She is a highly effective enabler of change, adept at covering system, process, and behavioural requirements. Karen ensures commitment from all stakeholders and delivers sustainable results. Relationship Building - Karen inspires delivery by building strong and enduring relationships at all levels through excellent interpersonal skills and a genuine interest in helping others. She rapidly builds rapport with all stakeholders, both internally and externally. Resilience and Tenacity - Karen is resilient and tenacious, with a proven track record of delivering pragmatic, customer-focused solutions that achieve high-value results on time and within budget. Recent Achievements Karen successfully completed her Business Management degree in August 2022 as part of the Lloyds Banking Graduate Apprenticeship programme, achieving a Distinction. Additionally, Karen recently passed her Level 1 in British Sign Language, a skill she undertook with her 74-year-old father, who was keen to be more inclusive as a professional Father Christmas. This initiative highlights her belief that learning can happen at any age and her commitment to connecting with others on a deeper level.
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