Karen MacDonald

Project Manager @Drax Group

Edinburgh, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2024 — Present

Project Manager @Drax Group

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Glasgow, GB

SKILLS

Call CentersCoachingOutsourcingBusiness ProcessBusiness Process ImprovementPerformance ManagementStakeholder ManagementProject ManagementProject DeliveryProcess ImprovementService DeliveryTeam ManagementBusiness AnalysisChange ManagementEmployee EngagementBusiness TransformationCustomer ExperiencePrince2Project Planning

ABOUT KAREN MACDONALD

An influential, dedicated and motivated Business Transformation and Change expert passionate about delivering Transformational Change projects and programs to time cost and quality. APM and Prince 2 qualified, currently studying P3O and Agile project management with 8 years’ project management experience in the Energy industry. Passionately leading Customer Service and Change teams for over 25 years. An enthusiastic mentor and coach with a passion for personal and professional development.Outstanding planning, stakeholder management and organisational skills and driven to deliver results.

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