Karen Kraftchick
VP, Member Services at Exploria Resorts
- Role
- Vice President, Member Services at Exploria Resorts
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Karen Kraftchick
Proven executive with over twenty years cross-functional management experience in Operations, Technology Integration, Data Analysis, Strategic Planning, Yield Management, Compliance and Customer Relations with vacation ownership companies. Solutions-focused leader with expertise in setting strategic objectives and overseeing multiple programs to increase company margins. Demonstrated ability to identify operational opportunities and apply tactical initiatives to improve overall company position. Extensive experience in systems implementations, both legacy and new technology.
Experience
Vice President, Member Services
Feb 2022 — Present · Orlando, FL, US
Education
University of Florida
Bachelor of Science in Engineering, Computer & Information Engineering Science
1985 — 1991
Skills
- Resorts
- Management
- Hospitality
- Strategic Planning
- Yield Management
- Leadership
- Customer Service
- Product Development
- Budgets
- Business Analysis
- Team Building
- Negotiation
- Cross-Functional Team Leadership
- Technology Integration
- System Implementations
- Strategy
- Collaborative Innovation
- Hotels
- Communication
- Leveraging Strategic Partnerships
- P&L Management
- Forecasting
- Sales
- Training
- Customer Satisfaction
- Tourism
- P&L Responsibility
- Employee Relations
- Executive Management
- Hospitality Management
- Start-Ups
- Revenue Analysis
- Change Management
- Program Management
- Marketing
- Operations Management
- Time Management
- Team Leadership
- Hospitality Industry
- Integration
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