Karen Kenny

IT Hardware Account Manager @Complete It Systems Ltd

Swansea, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

IT Hardware Account Manager @Complete It Systems Ltd

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Swansea, GB

As a seasoned IT Hardware Account Manager with over 24 years of experience in the technology industry, I bring a deep understanding of the IT landscape, specializing in hardware solutions, software applications, and comprehensive technical support. My extensive career is marked by a proven track record of delivering innovative solutions to customers, driving business growth, and managing high-value accounts.I hold the Microsoft Certified Professional (MCP) certification, demonstrating my expertise in Microsoft technologies, alongside the Bitdefender Technical Specialist certification, positioning me as a trusted advisor in cybersecurity solutions. Additionally, my experience in VMware sales has allowed me to successfully position virtualization products and services to help clients optimize their IT infrastructures.My strong client relationship management skills are complemented by a deep technical understanding, enabling me to engage with both technical teams and business executives effectively. I am skilled in identifying client needs, delivering tailored solutions, and ensuring customer satisfaction while exceeding sales targets.Whether it’s enhancing cybersecurity with Bitdefender, optimizing infrastructure through VMware, or providing robust hardware solutions, I am dedicated to helping businesses leverage the right technology to achieve their goals.

EDUCATION

2011 — 2012

University of Wales, Cardiff

PGC, 20/20 LEADERSHIP

1992 — 1995

University of South Wales

BSC HONS, Technology & Business Studies

SKILLS

Cloud ComputingLead GenerationTeam LeadershipB2bInternational SalesMarketing StrategyHardwareSolution SellingBusiness PlanningManagementStrategic PlanningCold CallingSalesPartner ManagementSales ManagementMarketingBusiness-to-Business (B2b)Contract NegotiationSellingSalesforce.comSales ProcessComputer HardwareTeam ManagementManaged ServicesSales OperationsCustomer ServiceAccount ManagementCustomer SatisfactionNew Business DevelopmentStrategic PartnershipsResellersNegotiationBusiness DevelopmentSaasHpChannel PartnersDirect SalesKey Account Management

ABOUT KAREN KENNY

Over 24 years Of Sales and Account Management Experience.Specialising in Hardware Sales to the Corporate environment.Microsoft Licensing Sales Specialist (MLSS) – accreditation.Microsoft Certified Professional (MCP)Specialties: Sales, Marketing, Acct Management.Smart Technologies Interactive Whiteboard Trainer.

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Karen Kenny — IT Hardware Account Manager at Complete It Systems Ltd in Swansea, GB | Unifers