Karen Jonas
Pex Director @NKC Health
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WORK HISTORY
Pex Director @NKC Health
I’m excited to announce my new position as Patient Experience Director at North Kansas City Hospital/Meritas. I get to do what I love everyday supporting our team to provide the best patient experience possible!
EDUCATION
University of Nebraska-Lincoln
MS, Human Development
North Dakota State University
Certificate, Instructional Design and Technology
Wayne State College
BS, Counseling/Psychology
Creighton University
Certificate, Business in Brief
ABOUT KAREN JONAS
Employee and physician engagement are key drivers to patient engagement. My role is consulting and coaching campus leadership to positively impact the patient,employee and physician experience. I implement hard wiring Evidence Based Leadership practices.My strengths include developing training and development tools and resources that support our leadership, facilitating employee and leadership education sessions as well as helping leaders acknowledge, own and further develop their strengths. I am certified as a Clifton Strengths coach for individuals, managers and teams as well as a Reality Based Leadership and Coaching in the Moment facilitator.
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