Karen Hung

About Karen Hung

DISQO helps its clients discover the \"Why\" behind consumers\' opinions and behaviors.DISQO (formerly Active Measure) provides Opinion and Behavior data to deliver the most complete view of the consumer. DISQO empowers its clients with accurate and reliable first-party data to drive insight & improve business decisions, strategy and overall value. It has developed the highest quality single-source consumer research panel which utilizes a human-centric approach that engages people to share data. The company provides data to the world\'s largest market research and analytics companies. Visit

Experience

1. Sr Director, Rod Customer Success

   DISQO

   Mar 2021 — Present · Glendale, CA, US

   Lead and scale the Managed Services Project Management team, ensuring operational efficiency and consistent execution-Proven track record of recruiting, developing, and retaining high-performing teams-Drive growth and optimization of API clients while leading the API Customer Success team to deliver high-impact outcomes-Oversee the survey programming team, ensuring seamless support and execution for the Ad Measurement function

Education

• Sophia University

  BS, International Business and Economic

  1999 — 2003

Skills

• Quantitative Research
• Marketing Research
• Segmentation
• Research
• Advertising Research
• Questionnaire Design
• Market Research
• Consumer Behaviour
• Qualitative Research
• Online Research
• Customer Insight
• Consumer Behavior
• Marketing
• Analytics
• Management
• Marketing Strategy
• Project Management