Karen Holcomb
Telehealth Educator Rn @Amerisourcebergen
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WORK HISTORY
Telehealth Educator Rn @Amerisourcebergen
Currently Providing education/support to patients/families/physicians in a call center environment. Accepts inbound calls and conducts outbound calls to patients to provide information about the pharmaceutical product, program. Send out written information as requested and management advise for side effects/adverse events. Intakes and reports Adverse Events as directed. Provide disease process and drug support & education per approved call guides/scripts. Work with operational departments such as copay assistance, reimbursement and patient assistance program to implement or coordinate financial assistance. Performs benefit verification with insurance plans. Assess for compliance and med adherence to medication regimen identifying barriers to care and referring to additional support services. Receives notification through web portal, patient assistance program, fax transmittal or electronic enrollment form. Participates in field visits and patient programs as requested by Client. Active RN licensure in 44 states including District of Columbia.
EDUCATION
Dalton State College
Associate's degree, Business Administration and Management, General
Dalton State College
Associate's degree, Registered Nursing/Registered Nurse
ABOUT KAREN HOLCOMB
RN licensure in all US states. RN Telehealth Educator/CM. Skilled in Certified Case Manager, Leadership, Nursing, Customer Service, and Utilization Management. Case Management in Orthopedics/Neurology/Rare Diseases/Pediatrics/Workers Compensation/Pharmaceuticals.
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