Karen Heck
Senior Marketing Manager at Verizon Base Marketing
- Role
- Consumer Sales and Service at Verizon
- Location
- Laurel, NY, US
- LinkedIn followers
- 500 followers
Sales & Business DevelopmentView LinkedIn profile
About Karen Heck
SUMMARY OF QUALIFICATIONS • Proven record of exceptional achievements in driving…
Experience
Consumer Sales and Service
May 1997 — Present
Skills
- Product Management
- Performance Management
- Crm
- Strategic Planning
- Business Process Re-Engineering
- Customer Retention
- Customer Service
- Statistics
- Fiber Optics
- Broadband
- Coaching
- Team Building
- Management
- Dsl
- Team Management
- Project Planning
- Leadership Development
- Managed Services
- Call Center
- Organizational Effectiveness
- Process Improvement
- Call Centers
- Project Management
- Cross-Functional Team Leadership
- Wireless
- Business Process Improvement
- Microsoft Office
- Sales
- Business Strategy
- Telecommunications
- Vendor Management
- Account Management
- Change Management
- Team Leadership
- Six Sigma
- Customer Experience
- Direct Sales
- Program Management
- Leadership
- Customer Satisfaction
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