Karen Hansen
Senior Director, IT @NTT DATA North America
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WORK HISTORY
Senior Director, IT @NTT DATA North America
Vancouver, BC, CA
EDUCATION
MBI
3 year dip, Communications
SKILLS
ABOUT KAREN HANSEN
Specialties: I have worked with Healthcare Information Systems for 15 years in a variety of applications which focused on clinical and community healthcare, integration of services, and the management of healthcare resources. I collaborated with governments, regions and health care providers to improve performance of the health system, the quality of care provided, and the outcomes achieved. I lead both technical and business-focused teams who optimize service desk operations, re-engineer and optimize business processes, and manage product delivery.I specialize in leading technical service and relationship management teams with an innovative approach to the delivery model that greatly improves customer satisfaction and referrals.
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