Karen Gonzaga
Logistcs Coordinator @JD Sports Canada
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WORK HISTORY
Logistcs Coordinator @JD Sports Canada
BC, CA
EDUCATION
University of Waterloo
Supply Chain Management
Centro Universitário Newton Paiva
Bachelor's degree, Advertising and Marketing
SENAI BH CECOTEG
Technician Course, Graphic Design
ABOUT KAREN GONZAGA
Logistics and supply chain professional with hands-on experience leading inbound and outbound logistics, store fulfillment, and e-commerce distribution within high-volume retail environments. I specialize in driving operational excellence by optimizing transportation, inventory flow, and distribution processes to enhance service levels, productivity, and customer experience.I played a key role in launching JD Sports Canada’s first 3PL operation, supporting end-to-end implementation, SOP development, inventory controls, and productivity KPIs. My work focuses on capacity planning, forecasting, scheduling, and performance monitoring to ensure efficient distribution and scalable logistics operations.Known for a structured, data-driven approach, I collaborate closely with cross-functional teams and third-party partners to resolve operational challenges, mitigate risk, and support continuous improvement. I am motivated by building resilient logistics operations that deliver measurable results in fast-paced, dynamic environments.
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