Karen Garner
Senior Benefits Counselor at Aramark
- Role
- Senior Benefits Counselor at Aramark
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Karen Garner
Versatile, high-energy professional who supports and enhances Benefits /Human Resources…
Experience
Senior Benefits Counselor
May 2005 — Present · Philadelphia, PA, US
Provides life/work event counseling, benefit information and resolution of problems for Higher education employees.• Handles all escalated calls and appeals.• Negotiated contracts for various employee benefits with private organizations and labor conversions.• Handles new hire onboarding for LOB and open enrollment.• Developed statistical and narrative reports, analyzed programs\' effectiveness, and complied with legal requirements.• Responsible for generating monthly and quarterly hotline EEO reports using the Global Management Reporting system, Microsoft excel and power point.• Using Global Management Report system run hotline reports.• Generate quarterly Power Point slides for each LOB containing percentages and numbers of EEO charges and their basis as well as number of hotline calls and the types of allegations.• Approve or deny escalated refund requests and submit to payroll for processing.• Direct Bill employees while on leave of absence.• Assist with the overflow of hotline calls and responses.• Execute and monitor employee payroll deductions and allowances towards welfare activities.• Extensive knowledge of 125 cafeteria plans, FMLA, COBRA, ERISA, and HIPAA regulations
Education
Lincoln University
Business Administration
1981 — 1983
Skills
- Onboarding
- Health Insurance
- New Hire Orientations
- Benefits Administration
- Powerpoint
- Microsoft Excel
- Succession Planning
- Payroll
- Hris
- Management
- Team Building
- Talent Management
- Employee Engagement
- Recruiting
- Fmla
- Performance Management
- Leadership
- Customer Service
- Microsoft Office
- Microsoft Word
- Training
- Human Resources
- Employee Benefits
- Employee Relations
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