Karen e Simpson

About Karen e Simpson

Driving Product and Customer success with Facts and Empathy. Transforming product through adept enterprise customer knowledge, depth of precision questioning and answering, and ability to navigate and negotiate complex relationships. Building strategy for customer-obsessed product innovation for Employee Experience products including AI and Agents, while considering and elevating security, privacy and compliance across global markets. Having the strength to make challenging decisions while recognizing customer truth and impact to business. Developing high efficiency, high productivity teams to drive ideas to outcomes. Software Partners. Compliance. Deployment. Adoption. Product Quality at Speed. Unblocking enterprise deployment and adoption. Innovating Forward. Constantly Learning. Driving Strategy. Growth Mindset. I\'m the person to call when everything goes sideways and you need calm competence to assess the situation, take control, make decisions and drive action.(Remember? Harvey Keitel in Pulp Fiction - The Wolf.)- Empathy and listening - Inspiring product with customer insight - Project, program and product management experience - Marketing and business planning experience in various roles including: prod planning, market research, prod mgmt and prod mktg - Creative over-achiever with a can-do attitude who will take on big challenges - Finds innovation between the breath and the words - Needs fast-pace; Likes controlling my own destiny - Works equally well with engineers and with creatives - Known for doing more with less by using creative problem solving and work efficiency - Expert Squirrel Herder, a more advanced skill than Cat Herding - Expert presenter with the ability to keep audiences awake through the most boring content Specialties: Visionary – Uncanny ability to “see” an end result long before others can conceive a starting line; Critical Thinker – Expand and reduce possibilities to get to the most effective decision set or process; Offbeat Humor – See the odd or comic side of circumstances and events, and visualize the comic media Zoom-In Zoom-Out – Ability to see the strategic big picture, while also zooming into the minutia of detail; Space Invader - Ability to present any content to any audience; Soothsayer Oracle - Predicts with high level of accuracy outcomes based on current direction and what is needed to change that outcome.

Experience

1. Cxe Lead - Principal Group Cx Program Manager Lead

   Microsoft

   Feb 2021 — Present · Redmond, WA, US

Education

• The University of Texas at Austin

  BA

  1987 — 1990

• Syracuse University

  Aerospace, Aeronautical and Astronautical Engineering

• The University of Texas at Austin - The Red McCombs School of Business

  MBA