Karen Dougherty

About Karen Dougherty

Experienced Senior Information Technology Manager with a demonstrated history of working…

Experience

1. Senior IT Manager - ERP Management

   丹佛斯

   Dec 2013 — Present

   Led a global team of IT Analysts focused on business alignment, requirements and design specifications (20••••14) Led a global team of Consultants and Project Managers focused on supporting Engineering and CAD Solutions (20••••15) Led a regional team of Supply Chain Management (SCM) IT Consultants and Project Managers focused on supporting SCM systems and solutions, primarily SAP (20••••21) Global Delivery Manager for Procure to Pay and Variant Configuration (2021 to present) Align globally to represent and align regional business needs and requirements with global needs. Work with the organizationoin prioritization, assignment and escalation of projects, incidents and changes to support the business and IT. Perform capacity planning to determine overall resource requirements to meet project deliverables. Highlight resource gaps to supplement with external consultants and project managers to meet budget and time requirements. Develop project charters for SAP implementation and other projects, including financial plan and budget ownership. Assembled and led a global team in the creation of methods, templates, training for global stakeholders to successfully implement requirements gathering for projects and service requests. Using core team/train the trainer methodology in the implementation of IT Requirements Management. Responsible for setting objectives to create line of sight from overall business objectives to team and the individual. Responsible for coaching the group as well as the individual.

Skills

• Leadership
• Ptc Pro/Engineer
• Itil
• Management
• Production Planning
• Lean Manufacturing
• IT Service Management
• Sap Erp
• Change Management
• Sap Apo
• Training
• Continuous Improvement
• Sap HR
• Remedyforce
• Sap Pp
• Lean IT