Karen Donley

About Karen Donley

Experienced Quality Assurance Associate with a demonstrated history of working in the…

Experience

1. Inventory Control Supervisor

   SEPHORA

   Feb 2022 — Present · Olive Branch, MS, US

   Provides direct supervision to a team of skilled employees, which includes Workflow Coordinators and Associates as well as managing the relationship with the onsite staffing agency in relation to temporary agency employees working in the department(s)Administers policies/guidelines that directly affect work activities which include counseling associates consistently on performance and behavioral concerns.Responsible for creating and supporting the company’s engagement strategies by observing and coaching employees on proper job related activities and providing timely feedback on necessary action plans.Sets and communicates clear expectations for team members regarding expected productivity resultsOwns, completes and delivers annual performance evaluations for each associateIdentify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up.Ensure a safe environment for the team by driving safety strategies, recognition and accountability.Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve.Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.Resolves problems requiring broad based analysis to determine solution and presenting to Sr. Leaders.Motivates others and promotes collaboration and accountability to meet team goalsBuilds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making.Discusses and presents information and issues with business partners located in support and operational departments

Education

• Bellevue University

  Certificate, Business and Leadership

  2020 — 2020

• Western Governors University

  Bachelor of Science - BS, Management Information Systems, General

• Southwest Tennessee Community College

  Associate of Science - AS, General Studies

  2015 — 2018