Karen Schultz Browne

Scaled Customer Marketing, Senior Manager @GoFundMe

La Mesa, CA, US
MOBILE NUMBERS
+16•••••••02

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WORK HISTORY

Apr 2024 — Present

Scaled Customer Marketing, Senior Manager @GoFundMe

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San Diego, CA, US

Combined creativity, technology, and strategy to create scaled education programs for GoFundMe fundraisers. Key achievements include- Designing and launching quality customer education initiatives, such as engaging webinars and compelling case study programs- Crafting strategic email campaigns that educate, convert, and nurture customer relationships- Producing dynamic video content, including both long-form tutorials and short-form highlights- Writing and publishing a public GPT, showcasing expertise in content creation and AI technologies- Innovating with AI-integrated chatbots, elevating customer support and interaction to new levels.

EDUCATION

2000 — 2003

University of San Francisco

Bachelor of Science - BS, Business

N/A

University of San Francisco

B.S, Business

SKILLS

Project ManagementManagementStrategic PlanningProcess ImprovementLeadershipStrategyTraining

ABOUT KAREN SCHULTZ BROWNE

I specialize in creating impactful customer education programs and driving innovation through cutting-edge AI integration. My work bridges the gap between complex technologies and user-friendly experiences, delivering scalable solutions that empower customers and foster growth.

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