Karen Bessel
Senior Product Engineering Support Analyst II at Kodiak Solutions
- Role
- Senior Product Engineering Support Analyst Ii at Kodiak Solutions
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Karen Bessel
As an experienced software professional, I’m committed to providing exceptional…
Experience
Senior Product Engineering Support Analyst Ii
Nov 2022 — Present
Support: Analyze, troubleshoot, and resolve software and database issues in healthcare revenue cycle management application. Communicate and build rapport with internal resources and external clients while managing multiple priorities. • Implementation: Implement revenue cycle management for new clients and new features for exiting clients. Perform data analysis/transformation, configuration management, and extensive troubleshooting to provide an exemplary experience. • Process Improvement: Evaluate quality initiatives to enhance team performance and client experience.
Education
Collin College
Software Development
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