Karen Berry

Telecommunications Operator Pt Coordinator Credentials him @Select Specialty Hospital

Houston, TX, US

Answers all incoming calls in a timely and professional manner and transfers them to the appropriate staff and/or department. Perform clerical assistance to various departments including report distribution mailing and related duties. Verify patient insurance coverage, benefits, scheduling, rescheduling and cancelling pt appointmentsObtain prior authorization for biologic medicationCommunicate with insurance companies to ensure timely processing of authorizations. Maintain accurate and detailed records of authorizations and denials Work with the team to ensure all necessary documentation is submitted for authorization requests. Assembling and analysis of medical records in accordance with hospital policy, and regulatory requirements for medical record documentation (JCAHO, CARF, and CMS). Assisting the clinical team in chart completion by running weekly reports of incomplete/delinquent medical records, pulling charts for completion, providing feedback on performance, and processing transcription/miscellaneous reports. Multiple tasks at once, such as answering calls from a pod, responding to emails, and updating physicians’ information. Problem solving and critical thinking to quickly and efficiently resolve the physician and clients request and concerns. Constantly adapting to changes quickly both with the client, physicians, colleagues, and managers. Help coordinates the credentialing process including the medical staff applications, appointments, reappointments, and performance evaluations and other duties as assigned. Maintain current credentials

Houston Community College

Mental and Social Health Services and Allied Professions