Karen Benton
Systems Analyst at University of Texas MD Anderson
- Role
- Systems Analyst at UT MD Anderson
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Karen Benton
A service-oriented, detailed professional with diversified experience in…
Experience
Systems Analyst
Feb 2015 — Present · Houston, TX, US
Provide 3rd level technical support to an enterprise IT Backup and Recovery Team supporting IBM Spectrum Protect (TSM), Spectrum Protect VE, and IBM Protectier. Utilize Operation Center to monitor system processes during backups and routine maintenance. Process and document relevant information systematically to break down problems and make sound decisions while managing >30PB of data. Respond to requests, tickets, and assignments in a timely manner while communicating expectations for procedures, service arrival, or project deliverables to management and coworkers. Initiate, develop, and manage relationships and networks while encouraging collaboration and input from all team members. Promotes inclusiveness and collegiality by demonstrating respect and professionalism to others at all times.
Education
University of Houston
Bachelor of Science
1981 — 1984
College of the Mainland
General Studies
1980 — 1981
Skills
- System Design
- Military
- Dod
- Maximo
- Proposal Writing
- Government Procurement
- Information Technology
- Security Clearance
- Analysis
- Aerospace
- Software Engineering
- Cmmi
- Management
- Visio
- Technical Writing
- Configuration Management
- Integration
- Earned Value Management
- Information Assurance
- Technical Documentation
- Spacecraft
- Troubleshooting
- Requirements Analysis
- Six Sigma
- Defense
- Project Management
- Active Directory
- Unix
- Hardware
- Software Documentation
- Requirements Management
- Security
- Pmp
- Access
- Leadership
- Program Management
- Operating Systems
- Government Contracting
- Process Improvement
- Disaster Recovery
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