Kareema Hill

Customer Service Coordinator @Chicago Bears

Chicago, IL, US

Coordinate and assist with the day-to-day customer service efforts within the Chicago Bears Ticket Sales & Service department• Manage and actively update Season Ticket Holders and single game ticket purchasers accounts • Maintain a strong relationship as a personal account representative for designated Season Ticket Holders accounts• Drive engagement for each account with daily touch points through phone calls, emails, game visits, and special events• Proactively communicate Season Ticket Holder benefits, timeliness, and gameday policies and procedures• Assist with initiatives focused on increasing value for Chicago Bears customers