Kareem H.
Technical Solutions Lead, Automation Engineer @Aiden Technologies, Inc.
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WORK HISTORY
Technical Solutions Lead, Automation Engineer @Aiden Technologies, Inc.
Charlotte, NC, US
EDUCATION
Morgan State University
B.S., Telecommunications
FAIRLEIGH DICKINSON UNIVERSITY
A.A., Liberal Arts
ABOUT KAREEM H.
15+ years hands-on technology experience within multi-segmented corporate environment, including desktop and server support • Windows 7 & Windows 10 imaging build & deployment using Microsoft System Center Configuration Manager (SCCM) • Provide on-site and remote support for escalated issues for Corporate Executives and Managers • Create basic project plans & communicating/documenting highly technical information to both technical and non-technical personnel. Experience & Demonstrated Accomplishments in: • Window Updates(MS Patches) Deployment• Custom SCCM reporting & SQL queries • Windows Registry Editing & Driver Support • System Upgrades & Data Recovery • VPN and Remote Desktop Support • Disk Encryption Installation • Asset Management • Office 365 • TCP/IP, DNS, LAN and WAN to maintain server functionality • Endpoint Encryption, Endpoint Protection, Backup Solutions, Elevated Privileges software, etc.• Testing Images and Deploying in Corporate Environment • Cisco Secure Services Client (Wireless) • ServiceNow Ticket Tracking System • Microsoft Active Directory,(Group Policy, Security etc.)
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