Keith A Reaves

About Keith A Reaves

Working closely with customers to gather, manage, and prioritize requirements, while preparing various technical documents (specifications, interface, data mapping) for development teams. The position requires communication with both internal teams and external vendors, ensuring all parties understand project scope, timelines, and deliverables. It also includes resolving conflicts, managing ambiguity, and facilitating group objectives.The role oversees multiple customer accounts during the implementation of hardware and software solutions, including system upgrades, custom development, and new contract setups for ScriptPro\'s Robotic System. As a liaison between customers and internal teams, the role coordinates project schedules and tasks across departments to ensure successful project completion. The job also requires obtaining federal security clearances to access healthcare customers\' locations, including the Department of Defense and VA.

Experience

1. Lead Configuration Analyst

   Oracle

   Jul 2025 — Present · Kansas City, MO, US

   Results-driven healthcare technology professional with over 5 years of experience delivering high-quality configuration and consulting services for pharmacy and clinical systems—including Oracle Health (Cerner) platforms.My core strength lies in bridging the gap between clinical workflows and technical solutions. I specialize in pharmacy configuration, medication orderables, PowerForms, and clinical decision support logic. I’ve led and supported major implementation and optimization efforts, working closely with stakeholders to translate complex requirements into scalable, efficient configurations.I thrive in environments where independent judgment, mentorship, and analytical thinking are valued. Whether resolving high-priority build issues, standardizing configuration documentation, or coaching junior analysts, I focus on quality, reliability, and patient impact.Key strengths:• Oracle Health Pharmacy solutions (PowerChart Rx, CPOE, Medications, Discern Rules)• Configuration lifecycle management: design > build > test > deploy > support• Workflow analysis, clinical alignment, and issue resolution• Mentorship, process improvement, and cross-functional collaborationLet’s connect if you’re building better healthcare systems—smarter, safer, and faster.

Education

• Barry University

  BS, Health/Health Care Administration/Management

• Barry University

  MS, Health Services Administration

• Florida International University - College of Business

  Master’s Degree, Health Informatics & Analytics

Skills

• Customer Service
• Leadership
• Critical Thinking
• Outlook
• Data Entry
• Research
• Teamwork
• Data Analysis
• Event Planning
• Microsoft Office
• Healthcare
• Microsoft Word
• Public Speaking
• Microsoft Excel
• Community Outreach
• System Administration
• Training
• Medical Terminology
• Management
• Team Building
• Operations Management
• Policy
• Sales
• Nonprofits
• Analysis
• Customer Satisfaction
• Nonprofit Organizations
• Microsoft Outlook
• Strategic Planning
• Healthcare Management
• Team Leadership
• Healthcare Information Technology (Hit)
• Data Analytics
• Statistical Data Analysis
• Healthcare Informatics
• Information Systems
• Statistical Analyst
• Project Management
• Process Improments
• Organizational Management