Karanvir Singh Grewal
Front Desk Supervisor @Rodd Hotels & Resorts
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WORK HISTORY
Front Desk Supervisor @Rodd Hotels & Resorts
Moncton, NB, CA
Supervise daily front desk operations, ensuring seamless check-ins, check-outs, and exceptional guest experiences. Assist in hiring, training, and mentoring front desk staff while fostering a positive and productive work environment. Manage conference and meeting room bookings, coordinating with clients to ensure smooth events. Oversee daily financial transactions, including cash handling, reconciliations, accounts receivable, and accounts payable. Implement operational strategies, ensure policy compliance, and collaborate with management to optimize business performance.
EDUCATION
Sheridan College
Advertising and marketing communications , Public Relations, Advertising, and Applied Communication
ABOUT KARANVIR SINGH GREWAL
I’m a hospitality professional with hands-on experience in hotel operations, guest services, and team leadership. Currently, I work as a Front Desk Supervisor & Manager On Duty at Rodd Hotels and Resorts, at Moncton Property, overseeing front desk operations, daily accounting, and conference service coordination to ensure smooth operations and memorable guest experiences.Previously, I worked with Best Western in guest-facing operations and began my career in guest safety and service at Wet N Wild, where I developed strong problem-solving and people skills.Alongside hospitality, I bring a solid background in digital marketing. I hold an Honors Diploma in Advertising and Marketing Communications (Magna Cum Laude) and specialize in social media, digital strategy, graphic and web design, and AI-driven tools to support guest engagement and business growth.I enjoy fast-paced environments, collaborating with teams, and continuously improving operations to make every guest feel welcome.Let’s connect and create great guest experiences together.#Hospitality #GuestExperience #FrontDesk #HotelOperations #DigitalMarketing #AI #OperationalExcellence
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