Karan Sachdeva

About Karan Sachdeva

Result-oriented technology consultant with 7+ years of experience at the intersection of AI-powered chatbots, event technology, automation, and product consulting. Adept at designing and deploying scalable, API-integrated solutions across global teams and high-impact enterprise environments.Core Strengths:🧠 AI & Automation: Built and deployed internal AI tools like Jarvis (Microsoft Copilot Studio) and Intercom-based Fin AI, automating FAQs, onboarding, and workflows across Cvent, SpotMe, and ClickUp. Event Technology: Deep expertise in managing global event tech stacks — including Cvent architecture, registration logic, custom forms, and SpotMe integrations for in-person and virtual events. Process Optimization: Designed dynamic Meeting Request Forms (MRFs), automated discount code workflows, Selenium scripts, and Excel-based reporting tools to save hundreds of manual hours. App Development & API Integrations: Built and launched 4+ internal tools (Intercom Canvas Apps, Attendee Search, Deal Submission Hub) using Node.js, Vercel, Azure, Supabase, and REST APIs (Cvent, Fillout, SpotMe, Klik, and Intercom).🧩 Consulting & Troubleshooting: Skilled at diagnosing operational bottlenecks and designing custom automations and front-end experiences to increase efficiency and member engagement.

Experience

1. Events Platform Administrator

   YPO

   Apr 2024 — Present · IN

   As the System Administrator for YPO Global Events, I manage event technology systems, oversee Cvent accounts, streamline workflows, and lead AI-powered and automation initiatives to enhance member and event experiences. I also lead app development projects, focusing on architecture, integrations, and deployment to optimize event operations.Key Responsibilities • Cvent Account Management – Oversee account setup, configuration, and maintenance. • User Creation & Permissions – Manage user onboarding, roles, and access. • Event Quality Control (QC) – Conduct QC for virtual (Zoom-integrated) and in-person events to meet YPO standards. • User Recertification – Ensure secure and compliant usage of all accounts. • AI & Automation Initiatives – Lead projects involving Jarvis AI, Intercom chatbots, SpotMyPhotos, SpotMe, and Aragon AI. • Process Forms & MRF Management – Design, manage, and optimize Meeting Request Forms and operational workflows. • App Development & Integrations – Led the creation of 4 internal apps for Global Business Services (GBS), including: • Workflow & Middleware Apps for attendee search, deal submission, event exploration, and profile updates • REST API Integrations connecting Cvent, SpotMe, Intercom, Fillout, and internal systems • End-to-End Deployment on Vercel, including architecture, testing, and production rolloutKey Projects & Achievements • QC’ed 300+ virtual events in six months with 100% compliance to YPO standards. • Designed the Chapter Events Access Portal and dynamic MRF workflow with role triggers, notifications, and automation. • Maintained and enhanced Jarvis AI and Project Intercom for member-facing event support and Cvent-integrated responses. • Delivered automation scripts, including discount code updates for 600+ contacts with dynamic filters. • Spearheaded GBS App Development, delivering 4 middleware apps with full integrations and automation to optimize event workflows.

Education

• Guru Gobind Singh Indraprastha University

  Bachelor of Technology - BTech, Computer Science