Karan Paruthi
CX Consulting & Digital Transformation Manager at Firstsource | PGDM at IMI, New Delhi
- Role
- Cx Consulting & Digital Transformation Manager at Firstsource
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Karan Paruthi
I’m passionate about transforming how organizations connect with their customers by combining clear strategic thinking with innovative digital solutions. I focus on designing customer experience journeys that don’t just improve processes but create meaningful, efficient, and engaging interactions.What excites me most is the intersection of technology and human experience - whether it’s implementing AI-powered tools, modernizing contact center platforms, or exploring new frontiers like the metaverse to redefine how teams work and customers engage. My approach is grounded in understanding real business challenges, collaborating closely with stakeholders, and turning thoughtful concepts into scalable, measurable outcomes.If you’re curious about CX transformation, digital innovation, or simply want to chat about how emerging tech can solve complex business problems, let’s connect and exchange ideas.
Experience
Cx Consulting & Digital Transformation Manager
Oct 2023 — Present · IN
Education
IMI Delhi
Post Graduate Diploma in Management, Marketing and Finance
Institute of Technology and Science
Bachelor of Business Administration - BBA
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