Karan Verma
Sr. Service Delivery Manager at Infogain
- Role
- Cloud Service Delivery Manager at Infogain
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Karan Verma
IT Delivery Lead with Overall Experience of 15 years in the Industry. Responsible for leading the development, implementation, sustainment, and continuous improvement in IT Service Management (ITSM) processes, as well as establishing, measuring and reporting on SLAs, Key Performance Indicators (KPIs) and Critical Performance Indicators (CPI) related to services, processes, operations, and delivery.
Experience
Cloud Service Delivery Manager
Feb 2022 — Present · Gurugram, IN
Leading Cross Functions IT Service Delivery | Agile Methodology | Operations Management | Project & Program Management | Cloud Solutions
Education
Indira Gandhi National Open University
Masters in computers, Master's in computer education
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