Karan Sukhija
10 years Experience in AP AR Billing profile. Bcom regular from DU Swami Shradhanand College and Complete business Accountant from Iijt Any company wants to get Backend Emailing calling Excel work done also can tell me.
- Role
- Customer Service Team Lead at Concentrix
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Team Lead
Nov 2024 — Present · Gurugram, IN
Emailing, IM, chat profile Ensuring adherence of Log in hours; NPS, AHT and Resolution score in the entire team.Providing timely and accurate resolution to International customers regarding their queries on Order delivery status, return and refund status, invoice requests etc. Maintaing leave tracker of the entire team on monthly basis, NPS, AHT, Resolution rate report on weekly basis.
Education
IIJT
Complete Business accountant
2008 — 2009
Delhi University
Bachelor of Commerce - BCom
2005 — 2008
Oxford school of English
Executive communication
2008
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