Karan Sukhija

10 years Experience in AP AR Billing profile. Bcom regular from DU Swami Shradhanand College and Complete business Accountant from Iijt Any company wants to get Backend Emailing calling Excel work done also can tell me.

Role
Customer Service Team Lead at Concentrix
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Service Team Lead

    Concentrix

    Nov 2024 — Present · Gurugram, IN

    Emailing, IM, chat profile Ensuring adherence of Log in hours; NPS, AHT and Resolution score in the entire team.Providing timely and accurate resolution to International customers regarding their queries on Order delivery status, return and refund status, invoice requests etc. Maintaing leave tracker of the entire team on monthly basis, NPS, AHT, Resolution rate report on weekly basis.

Education

  • IIJT

    Complete Business accountant

    2008 — 2009

  • Delhi University

    Bachelor of Commerce - BCom

    2005 — 2008

  • Oxford school of English

    Executive communication

    2008

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Karan Sukhija — Customer Service Team Lead at Concentrix in New Delhi, DL, IN | Unifers