Karan Soni
Director, IT Operations
- Role
- Director Information Technology Operations at TaskUs
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Karan Soni
Results-driven IT/ITeS professional with 20 years of experience, including 4 years of successful Onsite (US) delivery and leadership. Proven expertise in ensuring high-quality Service Delivery and Operations. ITIL Certified with deep practical knowledge of the ITIL framework, specialized in optimizing IT Operations, Incident, Asset, Problem, Change, Management processes to enhance service reliability and minimize business impact.
Experience
Director Information Technology Operations
Sep 2024 — Present · Indore, IN
Education
IPS ACADEMY, Indore
Master of Computer Management - MCM, Computer Technology/Computer Systems Technology
2001 — 2003
Devi Ahilya Vishwavidyalaya
Bachelor of Commerce - BCom, Business/Commerce, General
1998 — 2001
Skills
- Incident Management
- Team Management
- Project Management
- Service Delivery
- IT Operations
- Global Delivery
- Requirements Analysis
- Itil
- IT Service Management
- Vendor Management
- Transition Management
- Sdlc
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