Karan Singh
Customer Relationship Manager
- Role
- Customer Relations Manager at EXL
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Karan Singh
Bringing in over 8 years of experience in Customer Relationship Management in the ITES…
Experience
Customer Relations Manager
Jul 2016 — Present · Noida, IN
Account Receivables Specialist with Zurich Finance & Accounting, Canada and USA Dec 2017- Present Roles:Account reconciliation and account management for outstanding debts and bill against the insurance term enlisted by the US & Canada based customers & brokers.Assisting Brokers & consumers in any of their queries related to monthly bills, statements, unpaid debts and reconciliation account using SAP ( Systems Applications & Products) and maintaining portfolios for several business clients and broker agencies based in the USA & Canada.Organizational skills and abilities in Training & Development and Customer Relationship Management-Senior Customer Relationship Manager with UK\'s Leading energy and home services provider from Jul 2016 - Dec 2017 Roles: Assist the customer to determine problems and provide resolutions for any customer related issues & service problems, coordinate escalations, assess customer’s needs related to energy and heating equipment installed on the premises.Placing orders and arranging deliveries and installation of heating apparatus for the customers required installation and/or emergency requirements in case incidents reported in the area.Assisting Engineers in installation and finding parts for home appliances with giants like Bosch, Whirlpool, Samsung in the UK.
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