Karan Sharma
Junior Consultant at Xebia India
- Role
- Junior Consultant at Xebia
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Karan Sharma
Cloud / Technical Support Engineer with 4+ years of experience in AWS, Azure, CI/CD, and infrastructure monitoring. Skilled in incident/RCA management, automation, and server performance optimization, I have supported mission-critical systems for US enterprise clients across e-commerce, video-on-demand, and retail domains.At Xebia, I worked offshore with The Beachbody Company and Sephora, delivering Linux patching, production environment monitoring, CI/CD deployments, and data pipeline support. Hands-on with tools like PRTG, Datadog, Dynatrace, UPTRENDS, Azure Data Factory, and Databricks, I ensured high availability, compliance, and operational efficiency. For my contributions in automation, incident resolution, and system optimization, I was honored with the GEM Award (2023).Previously at Boutiqaat Services, I strengthened NOC operations by automating health checks, optimizing AWS resources, and improving system reliability. I am passionate about leveraging cloud and DevOps practices to deliver resilient, scalable, and cost-efficient solutions.
Experience
Junior Consultant
Nov 2020 — Present · IN
The Beachbody Company | Network Operations Center (NOC) Engineer- Delivered end-to-end production environment support for a leading Video on Demand & E-commerce provider- Performed Linux patching and reboots using OKTA ASA, ensuring kernel compliance- Managed monitoring of servers, APIs, and web assets via PRTG, Dynatrace One Agent, and UPTRENDS- Acted as primary POC for P1/P2 incidents, driving resolution across global teams using ServiceNow, JIRA, and PagerDuty- Issued business notifications through Baywatch and documented outages in Confluence- Troubleshot Linux servers, VCENTER performance, and Datadog metrics to address system bottlenecks- Supported F5 load balancers and contributed to CAB meetings for change approvals and risk analysis- Recognized with GEM Award (2023) for outstanding incident management, automation, and service delivery.Sephora | Data Platform Support Engineer- Supported data platform operations for a global leader in prestige retail- Built and monitored Azure Data Factory (ADF) pipelines and executed Databricks queries for large-scale data movement and processing- Ensured data copy requests, device compliance, and role management within Azure environments- Managed CI/CD deployments including JAR updates, rollbacks, and environment stability- Delivered incident support, RCA, and reporting for pipeline failures and performance issues- Improved efficiency by optimizing infrastructure costs and automating routine health checks.
Education
Chitkara University
Bachelor of Technology - BTech
2014 — 2018
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