Karan Sharma

About Karan Sharma

Senior Facilities, Infrastructure, and Workplace Operations & Solutions leader with 20+…

Experience

1. Senior Manager Infrastructure Administration

   Trilegal

   Dec 2017 — Present · New Delhi, IN

   Key Result Areas: • Leading and directing new & refurbishment real estate projects for the firm starting from the selection of PMC team, tendering and procurement, alignment with Office Heads, Management Committee with Architect, reviewing design & layout plans, schematic drawings of various parts, onsite execution of project, timely completion of projects and smooth transition.• Strategic thought partner in developing policies and procedures; plan, implement, and monitor new initiatives at the office.• Administering the office space and actively working on space optimization and working as a core contributor in creating guidelines and policies for the firm; acting as an active thought partner with the location Office Heads & CAO and executing a lot of analysis and planning for making the best possible use of office space. • Over viewing internal and external firm-wide events and client meetings, experience in managing highly sensitive events.• Supporting vendor selection, Admin Procurement, AMC finalization, rate contracts, etc. enabling the firm to leverage hassle free services.• Leading efforts towards regular maintenance and upkeep of facilities by documenting and sharing the trackers across the sites and coordinating maintenance/snag/rectification work for all locations with local Infrastructure and Facility team.• Administering the procurement & vendor management and ensuring all processes are followed for approval.• Managing transport operations and security.• Establishing the process to ensure the timely check of office equipment.• Leading communication with cross-functional departments for various administrative activities.• Developing effective, trustworthy, and dynamic relationships with the Leadership team whilst building morale and increasing employee engagement within the company.Significant Highlights:• Lead 2.5 Lakh square footage of firm’s real estate expansion in the last 4 years.• Lead ESG Initiatives for the firm at Pan level.

Education

• Welingkar Institute of Management

  Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

  2014 — 2016

• Wellingkars

  Post Graduate Diploma In Marketing, Marketing

  2007 — 2008

• National Institute of Hotel management and catering technology

  BHM, Front Office, F&B service, Housekeeping, Guest relations, Cookery etc.

  1999 — 2003

• Institute of Hotel management, Lucknow

  Bachelors

• Institute of Hotel Management, Catering Technology & Applied Nutrition, Lucknow

  Bachelor of Science, Hotel/Motel Administration/Management

• Institute of Hotel Management Lucknow

  Bachelor's degree, Hotel/Motel Administration/Management

  1999 — 2003

Skills

• Client Engagement
• Policies Development
• Project Planning
• Employee Relations
• Business Development
• Cafeteria Management
• Employee Grievance
• Hospitality
• Customer Service
• Bpo
• Time Management
• Customer Engagement
• Management
• Facilities Management
• Office Administration
• Public Relations
• Internal Communications
• Marketing
• Transportation Management
• Business Strategy
• Customer Experience
• Training
• Customer Satisfaction
• Vendor Contracts
• Negotiation
• Vendor Management
• Hotels
• Retail
• Marketing Strategy
• New Vendor Development
• Human Resources
• Client Relations Skills
• Market Research
• Induction Program
• Business Planning
• Operations Management
• Revenue Analysis
• Teamwork
• Team Management
• Performance Management