Karan Saggu

About Karan Saggu

Hey, Myself Karan and I\'m completed my graduation degree from Chandigarh University in the field of computer science engineering with specialised in information security I\'m ambitious, hard working, determined, strong willed. And I will do anything to achieve my dreams.An optimistic, goal-oriented professional with exceptional time management, problem-solving, and leadership skills, eager to tackle real-world corporate challenges. As a Cyber Security Engineer, I aim to secure digital assets and networks against evolving threats using a strong foundation in cybersecurity principles and hands-on defense mechanisms. Committed to continuous learning and staying updated on emerging cybersecurity trends and technologies. Dedicated to enhancing organizational security and contributing to societal well-being.

Experience

1. Desktop Support Engineer

   Accenture

   Aug 2025 — Present · Gurugram, IN

   Working at Accenture as a Desktop Support Engineer under payroll of Artech Infosystems Pvt. Ltd.• Provided L1/L2 desktop support for end users in a corporate environment• Installed, configured, and troubleshot Windows OS, laptops, desktops, printers, and peripherals• Resolved hardware, software, network, and application-related issues• Managed Active Directory tasks (user creation, password reset, group policies)• Supported email and collaboration tools (Outlook, Teams)• Followed ITIL processes for incident, request, and change management• Ensured SLA compliance and high customer satisfaction

Education

• GAV public school

  12th, Non medical

• CHANDIGARH UNIVERSITY

  Bachelor of Engineering - BE, Computer science engineering with specialised in information security

• Euro International School

  10th