Karan S
Data Engineer || Contact Centre implementation Engineer for M&S @ TCS
- Role
- System Engineer at Tata Consultancy Services
- Location
- Puducherry, PY, IN
- LinkedIn followers
- 500 followers
About Karan S
An enthusiastic Engineer who has 5+ years of good experience in both development and operational field, and been a key part of multiple successfully delivered projects and currently working as a \"Contact Centre Backend Engineer\" for SaaS, CCaas applications and CRM tools like Zendesk, Google CCAI Platform, Twilio etc, Also working as a Data engineer primarily on azure cloud and done major migration from legacy to new tech stack, been a good part of ETL for the contact centre applications. Having good knowledge in SQL | Azure Data Factory | DataBricks | Azure Datalake | postgres DB
Experience
System Engineer
Oct 2022 — Present · Chennai, IN
Being a part of integration of an e-commerce site ( Marks and Spencer.com, UK ) with CRM tool - Zendesk with customer support tool - Google CCAIP application, call routing via Twilio, including azure SSO feature, ETL task with ADF, ADB and Zendesk configuration,etc.
Education
Blue Stars Higher Secondary School
Higher secondary (HSC), Maths, Computer science, Physics, Chemistry
2014 — 2016
St.Thomas high school
SSLC
Sri Manakula Vinayagar Engineering College
B.Tech, Mechanical Engineering
2016 — 2020
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