Karan S

Data Engineer || Contact Centre implementation Engineer for M&S @ TCS

Role
System Engineer at Tata Consultancy Services
Location
Puducherry, PY, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Karan S

An enthusiastic Engineer who has 5+ years of good experience in both development and operational field, and been a key part of multiple successfully delivered projects and currently working as a \"Contact Centre Backend Engineer\" for SaaS, CCaas applications and CRM tools like Zendesk, Google CCAI Platform, Twilio etc, Also working as a Data engineer primarily on azure cloud and done major migration from legacy to new tech stack, been a good part of ETL for the contact centre applications. Having good knowledge in SQL | Azure Data Factory | DataBricks | Azure Datalake | postgres DB

Experience

  1. System Engineer

    Tata Consultancy Services

    Oct 2022 — Present · Chennai, IN

    Being a part of integration of an e-commerce site ( Marks and Spencer.com, UK ) with CRM tool - Zendesk with customer support tool - Google CCAIP application, call routing via Twilio, including azure SSO feature, ETL task with ADF, ADB and Zendesk configuration,etc.

Education

  • Blue Stars Higher Secondary School

    Higher secondary (HSC), Maths, Computer science, Physics, Chemistry

    2014 — 2016

  • St.Thomas high school

    SSLC

  • Sri Manakula Vinayagar Engineering College

    B.Tech, Mechanical Engineering

    2016 — 2020

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Karan S — System Engineer at Tata Consultancy Services in Puducherry, PY, IN | Unifers