Karan Prabin
Client Support | German Language Specialist | Translator | Technical Support | Customer Service | Service Desk | E- Commerce
- Role
- German HR Shared Services Center Support at Avantor
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Karan Prabin
Guten Tag! I\'m Karan, and I\'m passionate about providing top-notch customer service…
Experience
German HR Shared Services Center Support
Jun 2025 — Present · Coimbatore, IN
Acted as a linguistic and operational bridge between global HR Shared Services and local German HR teams, supporting complex case resolutions, process alignment, and employee lifecycle activities in native language.• Delivered HR assistance to German-speaking employees via phone, email, and chat, ensuring timely and accurate resolution of queries.• Handled and resolved ServiceNow HR tickets with precision, maintaining compliance with service level agreements and internal HR policies.• Managed and completed inbox tasks within the Workday dashboard, including employee data updates, position changes, and onboarding/offboarding procedures.• Actively participated in refining HR service delivery by identifying inefficiencies and proposing enhancements to ServiceNow workflows and Workday task handling, contributing to faster turnaround and improved employee experience.
Education
Anna University Chennai
Bachelor's degree
2013 — 2017
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