Karan Panchal
Program Manager @Tata Consultancy Services
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WORK HISTORY
Program Manager @Tata Consultancy Services
Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination. Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure. Developed strategic roadmap for programs to define objectives, timelines and milestones. Role clarity, setting standards, giving feedback, inspiring performance; Coaching and Mentoring Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs. Establish, manage and control governance effectiveness around program Proactively identified and found ways to resolve issues to prevent distractions and keep the program on track. Responsible for managing customer expectations and enhancing customer experience with goal to achieve higher customer satisfaction Provide strategic direction and guidance to ensure the team\'s efficiency and effectiveness Building Team spirit, Creating team structure; Resource planning; Conflict resolution Making sure that revenue and margin targets are achieved for projects within the program Ensure continuous improvement is always on radar while delivering value to client Lead and inspire a large IT team, fostering a culture of collaboration, innovation, and excellence. Determined areas for improvement and implemented processes to alleviate problems
EDUCATION
Vidyavardhini's College of Engineering and Technology
Bachelor's degree
SKILLS
ABOUT KARAN PANCHAL
Result Oriented Professional with substantial experience in managing end to end delivery of high-quality Program that enable business efficiencies, reduce time to market, fast-growth expansion, continuous improvements for market effectiveness and customer satisfaction. Excellent communication skills, agile mindset, strong technical background, analytical skills and eective people development skills.My specialization is in Program Management. I have knowledge of full software development life cycle and skill to use variety of Agile framework such as SCRUM, KANBAN, XP, DevOps and techniques like User Stories, Pair Programming, ATDD, Continuous integration etc.I am passionate about continuous process improvements and staying in touch with latest technology trends. This helps me understand the team needs and pressure quite well, and remove their impediments.Summary:* PMP Certified and Certified Scrum Master (CSM)* Successfully managed complex global projects with rapidly evolving requirements.* Utilize AGILE scrum framework to schedule and lead sprint planning, reviews, stand-ups and other meetings.* Manage the development team and work in cross functional teams layout. I work with Product Management, IT. Operations Team, Business.Advanced knowledge in leading development in JIRA at client premises, and re-engineering processes on IT solutions like:* Task Management* Agile Project Management* ALM, SDLC, ITSM, Continuous Integration, DevOps, Release Management, Capacity Management, Demand Management, Reporting and more.People Skills:* Team management and Performance Assessment* Inter-departmental collaboration* Team Building
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