Karan Kumar

About Karan Kumar

I am an experienced and enthusiastic hospitality professional with a strong background in event operations, sales, reservations, and guest services. With over 6 years of hands-on experience across renowned hospitality brands such as The Oberoi Group, The Postcard Hotel, and Aloft by Marriott, I’ve had the opportunity to orchestrate luxury events and manage premium guest experiences from the ground up. Currently serving as the Operations Manager at Marigold by Minal, I specialize in event execution at top-tier venues including Fairmont Jaipur and Fort Mundota Palace. I excel at coordinating with vendors, managing logistics, and delivering smooth, high-touch hospitality services even under pressure. My journey began with a rigorous 3-year hospitality program under the Oberoi Center of Learning & Development (STEP), which laid a strong foundation in core hotel operations like front office, housekeeping, and F&B. Over time, I transitioned into roles involving revenue management, client servicing, and sales—enhancing my ability to not only meet, but exceed client expectations. What sets me apart is my blend of operational precision and people-first mindset. I thrive in dynamic environments, whether it’s handling last-minute changes during a high-profile event or mentoring staff to deliver top-notch service. With a calm, solution-oriented approach, I build strong client relationships and ensure memorable experiences at every touchpoint. Let’s connect if you’re seeking someone who brings operational finesse, team leadership, and a passion for hospitality excellence to the table.

Experience

1. Operations Manager

   Marigold By Minal

   Oct 2024 — Present · Gurugram, IN

   Operation Manager• Managed event operations at well-known venues like Fairmont Jaipur and Fort Mundota Palace• Worked with vendors and handled logistics to ensure everything ran smoothly• Took charge of the hospitality services, making sure guests had an excellent experience• Addressed client requests quickly and kept everything on track during events

Education

• Indira Gandhi National Open University

  Bachelors in Tourism, Hospitality Administration/Management

  2018 — 2021