Karan Gurditta
Health Tech Operations Specialist @Ayu Health
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WORK HISTORY
Health Tech Operations Specialist @Ayu Health
Chandigarh, IN
Improved patient care coordination, resulting in a 20% increase in patient satisfaction scores.• Successfully converted over 50 OPD cases to IPD monthly, enhancing hospital revenue by 15%.• Oversaw daily operations of the healthcare organization and acted as a liaison between patients, families, and healthcare professionals.• Maintained medical and staff records, managed administrative processes, and responded to inquiries from healthcare units.• Developed and implemented operational policies and procedures to improve efficiency.• Coordinated with IT department to enhance healthcare management software functionalities.• Analyzed patient feedback to identify areas for improvement and implemented necessary changes.• Trained healthcare staff on new technologies and processes to ensure smooth adoption.
EDUCATION
Lovely Professional University
Bachelor of Commerce - BCom (honors) , Human Resources Management and Services
Guru Jambheshwar University
Master of Business Administration - MBA, Finance
ABOUT KARAN GURDITTA
Healthcare Management Professional | Operations Specialist | Patient Care AdvocateWith over 5 years of experience in healthcare management and operations, I specialize in improving patient care, streamlining processes, and driving organizational efficiency. As a Health Tech Operations Specialist at Ayu Health, I’ve increased patient satisfaction by 20% and boosted hospital revenue by 15% through effective care coordination and operational enhancements.Previously, as Hospital Admin Head at Manav Sewa Sangam Charitable Trust Hospital, I spearheaded transformative projects, including digitizing medical records and implementing cost-saving initiatives. These efforts consistently enhanced service quality and operational excellence.I hold an MBA in Finance and a Bachelor\'s in Commerce (Honours), equipping me with a solid foundation in business and healthcare management. My technical proficiency spans healthcare management software, Microsoft Office Suite, and inventory systems. Additionally, I bring multilingual communication skills in Hindi, English, and Punjabi, ensuring seamless collaboration across diverse teams.Passionate about advancing healthcare systems, I am dedicated to creating impactful solutions that prioritize efficiency and patient satisfaction. I’m eager to connect with professionals and organizations striving for excellence in healthcare management. 🤝
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