Karan Deshmukh

About Karan Deshmukh

Hey there! I’m Karan Deshmukh, an IT Technical Writer with 5+ years of experience. I believe great documentation is more than just instructions. It helps teams scale knowledge, solve problems faster, and build trust.At MongoDB, I create documentation across IT, Security, HR, Procurement, and Enterprise Operations. I specialize in turning complex workflows into clear, reproducible guides, from IAM runbooks (Okta, Cloudflare, MDM) to Office IT troubleshooting (macOS and Windows) and enterprise policies.I also collaborate with Marketing and Developer Relations to document publishing workflows, campaign processes, and migration initiatives, bridging the gap between technical accuracy and developer growth.Beyond writing, I produce videos, GIFs, and annotated visuals using tools like Snagit and Final Cut Pro. I also manage content across Zendesk and wiki platforms to ensure accuracy, consistency, and easy access.I’m also experimenting with Generative AI, including RAG, LangChain, and prompt engineering, to explore how AI can make documentation smarter. I’m passionate about building simple, user-focused internal tools that make knowledge more accessible for everyone. Beyond work, I’m exploring ways to build a mobile-friendly tool for villages using public weather and market price data to help communities make better decisions.

Experience

1. IT Technical Writer

   MongoDB

   Apr 2024 — Present

Education

• VSM Aerospace

  Aircraft Maintenance Engineering, Airframe Mechanics and Aircraft Maintenance Technology/Technician

  2016 — 2019

• Singhania University

  BSC, Aircraft Maintenance Engineering