Karan Chabra

About Karan Chabra

Trust & Safety Senior Leader with 10+ years of experience leading large-scale safety and AI data operations across APAC. I specialize in Trust & Safety program execution, vendor management, policy interpretation, and operational governance, with a strong focus on data quality and scalable delivery.I’ve led global teams of over 45 project specialists overseeing 300+ labelers/moderators, launched new vendor sites, improved accuracy and turnaround times, and partnered closely with Policy, Product, and ML teams to ensure high-quality training data for platform integrity. PMP- and Scrum-certified, I bring a data-driven, execution-focused approach to solving complex safety and operations challenges.Open to Trust & Safety Program Manager and Platform Safety leadership roles across APAC.

Experience

1. Global Project Lead

   ByteDance

   Jul 2019 — Present · Gurugram, IN

   Lead end-to-end Trust & Safety labeling programs supporting AI model training across multiple safety use cases.Manage global vendor operations across India, Vietnam, and Thailand, overseeing 300+ content labelers and 42 project specialists.Deliver consistent 90%+ accuracy while meeting aggressive SLAs across multiple concurrent programs.Own vendor onboarding, ramp-up, and capacity planning, partnering with Talent Acquisition to achieve 100% resource fulfillment.Collaborate cross-functionally with Policy, Product, Feature Policy, and Systems teams to address policy interpretation gaps and operational risks.Lead weekly business reviews (WBRs) with APAC leadership, driving KPI reviews, RCA, and action plans.Review and optimize training frameworks and SOPs to improve throughput and quality consistency.Develop hiring guidelines and interview candidates to onboard high-performing Trust & Safety specialists.

Education

• University School of Management Studies, GGSIPU

  B.Tech , Information Technology

• Maharaja Surajmal Institute Of Technology

  B.tech, IT