Karan Shah

About Karan Shah

I\'m a Software Engineer with 2.5+ years of experience building scalable backend systems, full-stack applications, and production infrastructure that solves real operational problems.At USC ITS, I architect and maintain systems supporting users across 250+ classrooms. My recent work includes a distributed monitoring platform that tracks 1,500+ devices in real-time, processes status checks every minute via GraphQL APIs, and maintains 99.5% uptime. This system reduced incident response time by 80% through intelligent alerting integrated with Slack, enabling our team to catch issues before they impact students and faculty.Previously, I built customer-facing applications at Sensussoft and Singular Informatics, where I improved backend performance by 30%, achieved 60% user growth, and reduced deployment cycles from monthly to weekly through CI/CD automation.What drives me: I\'m energized by the challenge of turning operational pain points into elegant technical solutions. Whether it\'s optimizing database queries, designing fault-tolerant architectures, or building intuitive dashboards, I focus on creating systems that are both powerful and maintainable.What I\'m looking for: Backend engineering, platform engineering, full-stack, or site reliability roles where I can build scalable infrastructure and solve complex technical problems.Tech stack: Python, JavaScript/TypeScript, Node.js, React, Docker, PostgreSQL, MongoDB, GraphQL, REST APIs, AWS, Jenkins, Datadog, Wireshark Open to connecting—reach out at k••••••••@gmail.com

Experience

1. Software Engineer

   Usc Information Technology Services Its

   Jul 2024 — Present · Los Angeles, CA, US

   Architected distributed backend monitoring system tracking 1,500+ AV devices across 250+ classrooms, polling device status every minute via GraphQL APIs and maintaining 24-hour rolling history in PostgreSQL• Built production full-stack application using React, Node.js, Express, and MongoDB serving users with 99.5% uptime, providing real-time device visualization, alert management, and operational analytics• Reduced incident response time by 80% through intelligent data-driven alerting system integrated with Slack API, enabling proactive issue resolution and preventing classroom disruptions before they impact students• Developed scalable React dashboard with dynamic state visualization, filtering capabilities, and historical data analysis, eliminating manual monitoring workflows and improving IT operational efficiency• Improved deployment reliability by 15% using Docker containerization and Jenkins CI/CD automation, ensuring zero-downtime deployments and consistent feature rollouts• Enhanced system responsiveness by 25% through network-level debugging with Wireshark (DHCP, multicast analysis), maintaining sub-5ms latency for real-time device communication• Integrated enterprise tools including Datadog for performance tracking and ServiceNow for automated support ticket workflows, streamlining cross-functional collaboration with infrastructure and networking teams

Education

• University of Southern California

  Master's degree, Computer Science

• SRM IST Chennai

  Bachelor of Technology - BTech, Computer Science