Michelle Karam

About Michelle Karam

With over nine years of cross-sector experience in sales, education, and community engagement, I bring a unique blend of relationship-building, strategic thinking, and mission-driven leadership to every role I take on.Currently, I serve as a Tech Consultant at Sharp Business Systems and a Real Estate Agent with Fratelli Properties, where I consistently exceed sales goals through consultative selling, strategic outreach, and client-centered solutions. My approach is rooted in trust, empathy, and results—whether I’m working with C-suite executives, first-time homebuyers, or community stakeholders.Earlier in my career, I founded a specialized care service supporting individuals on the autism spectrum and worked as a therapeutic educator at The Monarch School. These experiences deepened my passion for inclusive environments and equipped me with the tools to support diverse communities through behavioral insight, personalized support, and educational advocacy.I hold a Master’s in Health Communication from the University of Houston and am passionate about aligning operations with purpose. I thrive in environments that empower others, promote equity, and deliver measurable impact—particularly in education, healthcare, or mission-aligned organizations.I’m always excited to connect with others who are passionate about education, equity, or social impact work.

Experience

1. Technology Consultant

   Sharp Business USA

   Mar 2024 — Present

   Delivered full-cycle B2B sales from prospecting to closing, focusing on mid-market and large organizations.• Consistently exceeded quarterly quotas by 15% through strategic outreach, lead qualification, and solution selling.• Developed relationships with C-Level stakeholders to align tech solutions with business goals.• Presented tailored product demonstrations and proposals addressing client-specific needs and operational challenges.• Led strategic account planning and maintained a high-performing pipeline using CRM tools and sales dashboards.• Worked across teams to ensure smooth onboarding and long-term client success.• Identified new revenue opportunities through competitor analysis and client feedback.• Proactively resolved customer concerns, contributing to a 10% increase in retention.• Managed both new account acquisition and expansion of existing relationships, supporting Sharp’s growth strategy.• Represented Sharp at Women in Sales Empowerment (WISE) events, leading outreach campaigns to enhance brand visibility.

Education

• University of Houston

  Bachelor's degree, PSYCHOLOGY

  2012 — 2015

• University of Houston

  Master's degree, Health Communication

  2016 — 2018