Kara Markle Mack
Customer Experience Manager | Cross-Functional Leadership | CRM Expert | Driving Customer Satisfaction
- Role
- Care Experience Manager at Charlie Health
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Kara Markle Mack
Customer-focused CX Leader with over 10 years of experience in creating and implementing successful strategies to improve the customer experience. Skilled in analyzing customer feedback and data to identify areas for improvement, as well as leading cross-functional teams to develop and execute initiatives that increase customer satisfaction and loyalty. Adept at leveraging technology and data to drive process improvements and enhance the customer journey. Passionate about delivering exceptional customer service and building long-term relationships with customers.
Experience
Care Experience Manager
Mar 2025 — Present
Education
Indiana University of Pennsylvania
Bachelor of Science (BS), Fashion Merchandising
2009 — 2013
Skills
- Fashion
- Event Planning
- Merchandising
- Social Networking
- Marketing
- Powerpoint
- Apparel
- Microsoft Office
- Microsoft Word
- Customer Service
- Retail
- Graphic Design
- Product Development
- Sales
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.