Karah Helena Oconnor

About Karah Helena Oconnor

I am a senior client success professional with over a decade of experience in digital…

Experience

1. Client Success Manager

   The Channel Company

   May 2019 — Present

   As a Client Success Manager at The Channel Company, I provide end-to-end project management for marketing services projects and act as the primary relationship manager working with internal and external teams to manage project timelines and execute on customer deliverables for their marketing programs. In this role, I proactively manage dozens of concurrent multifaceted campaigns to ensure the many programs and program components are kept on track. I gather data from multiple venues, analyze it and present the results to clients and their partner organizations in an understandable way to help each make informed business decisions. Some of my major clients include HPE, HP, AWS and Dell.

Education

• Danvers High School

  High School Diploma

  2000 — 2004

• University of Massachusetts Amherst

  Bachelor of Arts (B.A.), Psychology

  2005 — 2008

Skills

• Social Media
• Youth Mentoring
• Collaboration
• Computer Proficiency
• Winrater
• Marketing
• Program Development
• Applied Systems Management
• Quickbooks
• Health Insurance
• Case Management Services
• Powerpoint
• Microsoft Excel
• Month End Close
• Business Development
• Employee Training
• Customer Service
• Microsoft Office
• Sales
• Recruiting
• Travel Insurance
• Mental Health Treatment
• Medical Billing
• Social Services
• Job Coaching
• Microsoft Word
• Mentoring of Staff
• Behavioral Health
• Telecommunications
• Hiring
• Payroll Services
• Bookkeeping
• Act Database
• Tax Preparation
• Property & Casualty Insurance
• Tam
• Adolescents
• Crisis Management
• Banking
• Accounting