Kara Z.
Shorty Award Winner | Mover + a Shaker. CX Leader | Team Builder
- Role
- Manager of Customer Experience at Bobbie
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Kara Z.
I love to dig into customer problems and solve them with modern technology. I create, scale, and optimize customer experiences because they matter. We\'re all here in this world together, why not have a great time! To accomplish this, I focus on delivering key outcomes, building amazing teams, and quickly adapting to new learnings. My personal and professional experiences have taught me the following about myself: I can successfully scale up CX teams- I put the customer at the center of all that I do- I excel at the execution of big ideas with given constraints - My gut instinct is good, but I seek data for my decisions I can align, lead, and grow world-class teams from 10 to 100 people- I love to win, but helping the team win gives me greater joy - I speak tech and exec - I tell great narratives that motivate - The buck always stops with me I educate, refine, and drive myself to be a better person - I am constantly learning because I am endlessly curious - I enjoy constructive discussion with folks with different perspectives on decisions - I focus on making high-quality decisions I enjoy meeting new people and hearing new perspectives. Reach out if you want to talk about emerging CX tech and creating great customer experiences.
Experience
Manager of Customer Experience
Jul 2024 — Present
Education
University of Houston-Clear Lake
Bachelor of Science (B.S.)
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