Kara Vance
Director - System Engineering at Verizon
- Role
- Sr Manager - System Engineering at Verizon
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Kara Vance
Consistently driving market share and exceeding key performance indicators in the telecommunications industry. Holds a proven track record for successfully leading business case development for multiple initiatives which reduce operational cost, improve customer satisfaction and assist with revenue growth.
Experience
Sr Manager - System Engineering
Feb 2018 — Present · Pittsburgh, PA, US
Leads a team of System Engineers and Program Mangers that build systems and solutions to optimize and personalize customer’s interactions with Verizon, regardless of where and how they choose to conduct that interaction. Solutions include integration across Verizon platforms with the following:• Next Best Action• Machine Learning• Behavioral Science• Artificial Intelligence• Customer Engagement• Customer Experience• Communication Journeys• Intelligent Systems Architecture
Education
Colorado Technical University
Bachelor of Business Administration (BBA), Finance, General
2009 — 2013
Penn Foster
Associate's degree, Business Administration and Management, General
2006 — 2009
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