Kara Tabel
Customer Service Representative @Callaway Golf
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WORK HISTORY
Customer Service Representative @Callaway Golf
Carlsbad, CA, US
Provide exceptional customer and wholesale account support via phone and email through SAP, resolving inquiries related to product information, warranties, repairs, order status updates, and account issues. • Consistently rank among the top call talkers on the team, handling 75-105 calls daily while maintaining accuracy, professionalism and a high standard of customer care. Deliver efficient, timely, and well-informed solutions to ensure customer satisfaction and long-term loyalty. • Build and maintain positive relationships with inside and outside sales representatives across the U.S. and Canada to support account management, warranty claims, repairs, billing inquiries and returns.• Have extensive knowledge on Callaway\'s previous and current product to be able to effectively answer customers technical questions to help provide the best support.
EDUCATION
San Diego State University
Bachelor of Business Administration - BBA, Marketing
ABOUT KARA TABEL
I am currently a Customer Service Representative at Callaway Golf. In this position I work with consumers and wholesale accounts to efficiently speak about product, repair and warranties for various clubs, bags, and accessories. I previously was a Customer Support Guide at Rivian Automotive. There, my role demanded adept handling of intricate customer interactions, ensuring their satisfaction while addressing complex inquiries. Last year I graduated from San Diego State University with a degree in Business Administration, specializing in Marketing. Throughout my time at the University, I actively engaged in various organizations, taking leadership roles both on and off campus. Leveraging my comprehensive skill set cultivated through internships, academic endeavors, and professional engagements, I am poised to contribute effectively to any team.
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